Average Customer Review is 3.0: 
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Expensive for a poor quality roaster - |
July 31, 2009
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This is an expensive machine for the quality. Mine failed after one year (beans get stuck in the auger; the motor is susceptible to burning up - Nesco's response was to send it back with a sticker on the front reading, "Don't leave machine unattended," which is apparently their solution for any items that might warrant recall.) After being completely repaired, the machine in fact failed AGAIN - but couldn't be repaired this time. Customer service just called to ask if they could throw it away.
Friends who have the Fresh Roast Plus 8 machine have been happily roasting for years; and at about $80, that's a good price-quality ratio. The Nesco is disappointing in every respect. I don't think it's unreasonable to be disappointed when a $150 machine fails annually. Look elsewhere for a good home roaster.
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Mine has worked flawlessly - |
November 7, 2009
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I have purchased two of these machines. One for me, the other for my mother-in-law who, at 76, loves the easy with which she can roast her own coffee. Both have performed flawlessly for more than 2 years now. It could not be more simple to roast your own coffee than with this machine! I also have a roaster that costs 4 times as much as this that offers more flexibility but at a huge premium. I would strongly recommend this roaster to anyone who is just starting out in the home-roasting hobby. You will not be disappointed.
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