Company Policies/Terms & Conditions for Everything Kitchens LLC-Our Goal Is Your Satisfaction!

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This Website (www.everythingkitchens.com) is operated by Everything Kitchens LLC. These Terms and Conditions of Site Use (the "Terms of Use") govern your use of this Website.

Please be advised that your use of www.everythingkitchens.com (the "Site") in any manner, whether by browsing, participating in an online activity or promotion or making a purchase, constitutes your agreement to follow and be bound by these Terms of Use. Everything Kitchens reserves the right to update or modify these Terms of Use at any time, without prior notice. By using this Site following any such change, you agree to follow and be bound by the Terms of Use as changed. As such, Everything Kitchens recommends you review these Terms of Use each time you visit the Site.

If, at any time, you do not agree to or cannot comply with any of these Terms of Use, you should not, and are not allowed to, access or use this Site. In the event of a violation of these Terms of Use, Everything Kitchens reserves the right to seek all remedies available by law and in equity.

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You have 30 Days from date of invoice to return an item. (In case of backordered items you have 30 days from receipt of mechandise.)
Items must be new, unused, in original box with all original packing materials and promotional items. As long as the item has not been opened and remains sealed in original packaging, the product may be returned within 30 days of the original invoice date.
Call 1-866-852-4268 to Receive a Return Authorization Number. All Returns must have a Return Authorization number on the return label, or package will be returned to sender.
Print and fill out return form below:
Return new, unused items to the address below. Most items are shipped directly from the manufacturer and may have the manufacturer listed as the return address. Everything Kitchens can not be responsible for items sent to an incorrect address for refund.

Everything Kitchens Returns Dept. RA#____________ (fill in with Requested RA#)
1805 W. Sunset
Springfield, MO 65807

Click Here for a Printable Return Form - Requires Adobe Acrobat Reader

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All returns subject to a 15% restocking fee

Refusing shipment on your order is not the proper way to cancel an order and will significantly delay refund or credit, and you will incur expenses needlessly. The reason for this is that many of our items are direct shipped from the manufacturer, and if you refuse shipment it will go back to them, and it will take them at least a month to notify us that they received your order back, so that we can refund you. If you refuse shipment, and the item goes back to the manufacturer, you will be charged a 15% restocking fee just like a return.

If you do not want your order after it has already shipped or been delivered, please refer to our terms and conditions above to find out how to return or exchange merchandise.

All refunds are processed to the original credit card used for payment, therefore return authorization is provided to the original purchaser. In the case of gift item/purchases, return autorization will be given for in-store credt only. Refunds will only be issued to the original purchaser. For futher details please call us toll free:1-866-852-4268

If there is an error in your order, please contact us as soon as possible after receiving your order so we can correct the problem. We apologize for any inconvenience and we will do our best to correct the error. Item must be unused and in all of its original packaging to be replaced.

Note: All unauthorized returns will be sent back at owners expense, this includes returns sent back after the 30 day period and are not eligible for a refund. All international orders are not eligible for the 30 day return policy, and can not be refunded, this includes all U.S. territories and military addresses. We do not accept used returns, If you state that the unit has not been used and Everything Kitchens LLC issues an RA# but it is found upon inspection to have been used, we will immediately ship the item, as is, to your address. In this case, you will not be refunded any of the amount of the invoice. The package will be shipped directly to you and you will be invoiced for any shipping cost Everything Kitchens paid to have the item returned to your location.

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Call 1-866-852-4268 to cancel your order. We do not cancel orders by email or Fax.

If you need to cancel your order you must request to do so before your item has shipped. We can not cancel an order once it is already in transit, or allocated to ship. You must request your cancellation by phone during our regular customer service hours of 8:00 A.M. -5:30 P.M. C.S.T. M-F. Please do not cancel by email, fax, or phone message. At the time of call, your cancellation request will be documented by an Everything Kitchens LLC representative. Your order is not cancelled until we can check with our warehouse/distributor to be sure it has not shipped. We will give you a cancellation number on the phone. That number is your proof that your order was cancelled. No order is considered cancelled until you have a cancellation number. Once your item has shipped it cannot be canceled in route.

Refusing shipment on your order is not the proper way to cancel an order and will significantly delay refund or credit, and you will incur expenses needlessly. The reason for this is that many of our items are direct shipped from the manufacturer, and if you refuse shipment it will go back to them, and it will take them at least a month to notify us that they received your order back, so that we can refund you. If you refuse shipment, and the item goes back to the manufacturer, you will be charged a 15% restocking fee just like a return.

If you do not want your order after it has already shipped or been delivered, please refer to our terms and conditions above to find out how to return or exchange merchandise.

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The people of Everything Kitchens work hard to process and ship your order quickly. We keep large quantities of popular products in our warehouse to fill your order fast. On very rare occasions an item may be backordered. Everything Kitchens makes every attempt to ship backordered item(s) within 15 days. If we can't fulfill your order within the 15-day period, we make every attempt to notify you by e-mail. If you wish to cancel a backordered item, please refer to our cancellation policies above. The deadline for cancelling a back ordered item is one business day BEFORE the scheduled release date.

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Everything Kitchens attempts to display the colors of our merchandise shown on this Site as accurately as possible. However, because every monitor varies in their color display, we cannot guarantee that your monitor will accurately depict the actual color of the merchandise.

While Everything Kitchens strives to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. Everything Kitchens LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, Everything Kitchens shall have the right, in its sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, Everything Kitchens will issue a credit to your credit card. We apologize for any inconvenience this may cause you.

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If you have found another item that you would prefer over one you have already received, we ask that you place a separate order for the new item and that you return the unwanted item per our policies. Once the return item has been received at our warehouse, a credit will be issued to your account. Please see instructions above for how to return a package.

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What Do I Do If my order is , Damaged, Incomplete, or Lost?

Items damaged in transit should be reported immediately to UPS 1-800-PICK-UPS, 1-800-GO-FEDEX, or the carrier that delivered the item promptly. Please also call and notify Everything Kitchens LLC by calling 1-866-852-4268, & we will assist you in getting the problem resolved.

If an item is missing from your package, please first check the packing slip to make sure that it is not on backorder. If it is not listed as being on backorder, please call 1-866-852-4268 so we can check your order to make sure the item is on it's way.

Everything Kitchens LLC is not responsible for lost or stolen packages. If your package is lost but we have a tracking # confirming delivery to your location. You should report this missing package immediately to UPS 1-800-PICK-UPS, 1-800-GO-FEDEX, or the carrier that delivered the item. If your package has been confirmed by the carrier as missing, you and not Everything Kitchens LLC assume the responsibility for the entire loss. If your package has been lost please call us toll free at 1-866-852-4268. We will make every attempt possible to help you find your package.

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All warranties are between the appliance manufacturer and you the purchaser. We make no express or implied warranties. The manufacturer is responsible for repairing or correcting any defects during the warranty period. Please review your warranty immediately upon receipt of your appliance.

In the unlikely event of receiving defective equipment, we will replace your unit free of charge during the first week of receiving the item. Refunds will not be processed on defective units. After 1 week of receiving the product, You and not Everything Kitchens LLC assume the responsibility for contacting the manufacturer for repair or replacement and assume the entire cost of all necessary servicing, shipping, or repair required by the manufacturer, for repair or replacement.

If the item you have received is missing a part, we recommend that you contact the manufacturer to see if they can have this part shipped directly to you. You can usually find contact information listed in the product manual that came with the item.

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The materials in this site are provided "as is" and without warranties of any kind either express or implied. Everything Kitchens LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Everything Kitchens LLC does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. Everything Kitchens LLC does not warrant or make any representations regarding the use or the results of the use of the materials in this site in terms of their correctness, accuracy, reliability, or otherwise. You and not Everything Kitchens LLC assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.

This Website (www.everythingkitchens.com) may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties You acknowledge that Everything Kitchens LLC. is not responsible for the availability of, or the content located on or through, any other Website. You should contact the site administrator or Webmaster for these Websites if you have any concerns regarding such links or the content located on such Websites.

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* Customer agrees to the terms published in this customer service section by virtue of placing an order with our company. Placing an order from Everything Kitchens LLC signifies that you have read and agreed to all company polices. Any access or use of this site that is inconsistent with these terms is unauthorized and strictly prohibited. Customer authorizes his credit card company to abide by these terms. Please call us immediately at 866-852-4268 if there is a problem so that we may get you your refund faster in keeping with our terms above. It has been our experience that contacting your credit card company prior to us significantly delays your credit. If there is a problem with your order, please call us Toll Free at 1-866-852-4268 so that we may solve it and make you satisfied.

Everything Kitchens LLC maintains the right to refuse refund to anyone who does not follow the rules and regulations stated in this policy. All unauthorized returns will be sent back at owners expense.