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Vitamix Warranty Information
This is a copy of the VitaMix warranty, which could be subject to change at any time. This warranty is offered by VitaMix and not by or under the control of Everything Kitchens LLC.
Vita-Mix 5000 & Super 5000 Warranty
We Guarantee Your Vita-Mix Super 5000 Will Run Trouble-Free For 7 Years in Household Use Or We Will Fix It For FREE!
Quite simply, there is nothing that compares to the power, performance and versatility of the Vita-Mix, and no coverage that comes close to our 7-Year Limited Warranty. Far beyond the scope of the typical kitchen appliance warranty that merely covers defects in workmanship, we guarantee that your Vita-Mix will perform like new for a full seven years from the date of purchase--or we will fix or repair it for FREE. When you invest in a Vita-Mix, you are getting the highest-performing, longest-lasting, most user-friendly appliance available--along with a warranty that has truly met its match. U.S.A. and Canada 7-Year Limited Warranty Your Vita-Mix represents over 50 years of research and development in manufacturing and applications technology. Your machine is warranted for a full 7 years as described below:
Extension of Warranty.
This Limited Warranty is extended by Vita-Mix Corporation, 8615 Usher Road, Cleveland, Ohio 44138-2199 to the retail purchaser of this product for their own personal use. We recommend that you properly register your purchase by completing and mailing to Vita-Mix Corporation, the Owner Registration Card delivered with this product. As used herein, the term "retail purchaser" includes the original purchaser (other than those buying for the purpose of resale) and subsequent transferees during the duration of this Limited Warranty. This Limited Warranty is in no event extended to cover a product purchased for commercial, rental or any purposes other than for personal, family or household use.
Scope of Warranty.
Vita-Mix Corporation warrants this appliance to be free from defects in materials and workmanship and to perform satisfactorily in household use for a period of seven years from the date of purchase when used in accordance with the accompanying instruction book.
This limited warranty is void if this appliance has been subjected to abuse, negligence, accident, alteration, or failure to follow operating instructions, or the product has been exposed to abnormal or extreme conditions. Cosmetic changes that do not affect performance, such as discoloration of parts of the product in the hands of the user or the effects of the use of abrasive cleaners will not be warranted or considered defects. The cleaning or removal of food products along with any damage caused by allowing them to build up is not covered by this limited warranty.
This limited warranty is in lieu of any other warranty expressed or implied. No representative or any other person is authorized to make any other warranty or to assume any liability not strictly in accordance with the foregoing. This limited warranty gives you specific legal rights which may vary from state to state. Outside the U.S.A. and Canada other warranties may apply.
Obligations of Retail Customers.
In the event the appliance needs service or repair:
First, call the Vita-Mix Corporation for replacement parts or up-to-date shipping instructions. Appliance must be shipped insured in the original or sufficient packaging. Pay freight one way to Vita-Mix Corporation. Pay costs for special return shipping requests.
In case of shipping damage, notify the shipper or carrier immediately.
Obligations of Vita-Mix Corporation.
If the terms and conditions of paragraphs 1, 2, and 3 above are satisfied:
Vita-Mix Corporation will either repair or replace the product, at its discretion and expense, within a 30-day period of receipt of the product. In lieu of repair or replacement of products determined to be defective, Vita-Mix may elect to refund the purchase price if no replacement product is available and if timely repair cannot be made.
Vita-Mix Corporation will pay ordinary freight costs for return of product to you.